Donald M. Jacobson, MD, SC  
     
     
Frequently Asked Questions
Frequently Asked Questions

Things to have ready for your inital visit

Procedure Description:
Initial Evaluation

What To Expect:
Prior to your inital visit you should have contacted Debbie at 262-598-9030 to ensure insurance coverage. Debbie will be more than happy to assist you in determining your benefits.

During your inital evaluation, Dr. Jacobson will be asking you a lengthy series of questions to determine your appopriate diagnosis and treatment plan. Psychiatry is a medical specialty. Although the first session may involve some degree of patient education and therapy, its primary purpose is to assure that you are diagnosed as accurately as possible in the time alotted. If your inital evaluation takes more than the alotted time, you may be asked to return for a second evaluation visit before treatment is initiated.

Preprocedure:
Prior to your visit you will be mailed a packet of information to fill out. It is essential that this information be filled out and brought to your appointment. This packet will include forms for registration, office policy forms, and a lengthy medical and psychiatric history form. As it is a lengthy form, you will be unable to fill it out it out in the office prior to your visit, so please plan ahead.

Postprocedure:
Follow-up appointments will be scheduled as determined by Dr. Jacobson. Please make these immediately after your session with him if possible. This will assure that you will have an appointment in a timely fashion and before your medications run out. Certain medications can be called in in an emergency if necessary. Others, however, cannot be. Please plan ahead.

If you have an emergency after hours, please be sure to go to the nearest emergency room. If it is something that can be handled by phone, you may call Dr. Jacobson's office number for further information about how to reach him after hours and about office policy concerning this.


Procedure Page

Procedure Description:
Medication check follow-up appointments

What To Expect:
These appointments are for follow-up to assess how you are doing and to readjust you medication if necessary. Minimal psychotherapy will be provided. If the time od the session extends beyond the time alloted by your insurance company, you may personally be responsible for any extra charges incurred.

Preprocedure:
Please come prepared with a full list of all medications that you are currently taking, as these may have changed since your last visit. This will assist Dr. Jacobson in prescribing appropriate medications for you. This is impportant because psychiatric medications often interact with other prescibed medications, over-the-counter medications, and sometimes herbal and nutritional supplements.

Postprocedure:
You will be given a prescription to cover you until your next appointment. It is very time- consuming for our office to have to call in prescriptions. Please extend to us the courtesy of keeping your appointments on time so as to minimize this. Thank you.


Staff Information


Debbie is our office manager. She will answer any questions you may have regarding insurance, calling in presciptions, billing and payments, and patient assistance programs and forms. All phone calls during working hours should go to Debbie first and she will triage them to Dr. Jacobson accordingly. If the issue is an emergency, please notify Debbie as to the nature of the emergency so that she can pass the information on to Dr. Jacobson. Dr. Jacobson will decide whether an issue is truly as emergency and will get back to you accordingly. Attempts are made to respond to phone requests the same day that they come in. However, sheer volume of phone calls sometimes prevents this. Dr. Jacobson encourages patients to set up appointments within the time frame that he has recommended so that medications can be filled during office visits. Under no circumstances will prescriptions for highly controlled substances be called in after hours or on non-working days.

WHen in the office, please make every effort to allow Debbie to complete her job. She has many tasks to do on any given day and your cooperation in this matter is appreciated.

Please note: Any patient who verbally abuses Debbie or any other staff member in this office will be immediately terminated from this practice. Any threats against staff will be turned over to the police if they represent a true danger to our staff.